Privacy Policy

2020.01.02

Your privacy is important to Cocoon Technologies Pty Ltd (collectively, “RoboSense AU” or “Cocoon Tech”), and we are committed to protecting the privacy with respect to the data that we collect from you, or the individual, company, or other legal entity that you represent (collectively, “you” or “your”). This Privacy Policy (“Policy”) is to let you know the types of personal data we may collect, why we collect your personal data, what we use your personal data for, when we might disclose or transfer your personal data, and how you can manage your personal data. For this Policy, we use and interpret the term “personal data” or “data” broadly to cover all applicable privacy and data protection laws.

1. Scope

This Policy applies to our websites, products and services that link to or refer to this Policy (“Services”), and covers only data collected through our Services and excludes any other data collected through any other services that have their own, separate privacy policies.

2. Data Controller

The data controller for the websites is Cocoon Technologies Pty Ltd, Unit 1, 22 Lexington Drive Bella Vista NSW 2153 Australia 

3. Types of Data and Collection Methods

We collect various types of data through the methods set forth below. You may refuse to provide us with the requested data. But if you refuse to share your data, the Services you request may be affected or restricted.

3.1. Data You Voluntarily Submit

We collect your name, email address, mailing address, telephone number, and other data related to the company you represent when you request our Services or publications. In relation to geable Services, we will also collect payment information such as credit card number, phone number, billing and shipping address, and other payment-related data.

3.2. Data We Automatically Collect

When you access our websites via your computer or mobile device, we collect data such as your browser type, type of mobile device, IP address, the domain name, the date and time you visit the websites, contents you visit, the amount of time you spend viewing the websites and other data.

3.3. Cookies

Cookies are small data files that are stored on your computer or device when you access the websites. We use cookies to collect data about your use of our websites for the purpose of operating and improving our websites and Services. For example, cookies help us to remember you for your next visit, provide you with customized contents on the websites, develop aggregate statistics to help monitor site performance, conduct research, improve our content and Services, and protect the security of our websites and Services. We will not use cookies for any purposes not stated in this Policy. If you do not agree to the collection of the statistical information or data, you can set browser to refuse cookies at any time, but by doing so, you may not be able to access certain parts of our Services. Find out how to manage cookies settings for your browser here:

  • Internet Explorer
  • Google Chrome
  • Mozilla Firefox
  • Safari

3.4. Third Party Sources

We may also obtain data from third party sources such as social networks, partners, or public sources.

4. External Links

Our websites contain links to third party websites. Your interactions with, and data collected by, these linked websites are governed by their respective privacy policies and cookies policy, over which we have no control. We advise you to review the privacy policies and cookies policies of the third-party websites or Services so you can understand how they may collect, use, and process your data.

5. Data Collection Purpose and Use

We collect and use data to provide the Services you request, operate our business, perform our contractual and legal obligations. The purposes for which we collect and use data are as follow:

  • (1) To respond to your comments and questions;
  • (2) To provide, manage, maintain, and improve the Services you request;
  • (3) To operate and improve our business;
  • (4) To better understand the preferences of the users of our Services;
  • (5) To communicate directly with you, such as sending newsletters or information about our technologies, product releases, news, and other communications; and
  • (6) To protect our interests or achieve any other legitimate purposes for which RoboSense was established.

6. Data Processing and Transfer

Your data may be stored or processed in the Australia,we take necessary and appropriate measures to ensure that the data processing is in compliance with this Policy and applicable laws. We may transfer data from European Economic Area(EEA) to other countries which may not have the adequate data protection level as determined by European Commission. When we transfer, we will apply a variety of legal mechanisms to effectuate the transfer, such as obtaining your consent, implementing security measures like anonymizing personal data, or signing the European Commission Standard Contract for data transfer outside of EEA set forth at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en#international-data-transfers-using-model-contracts

7. Disclosure of Data

We share the data with third party vendors or service providers who process the data on our behalf for the purposes set forth in this Policy. We may also share your data as required by any court order, law or legal process. In the event that Cocoon Tech is acquired by, or merged with, a third party, we may transfer the data we collect. In addition, we may also share your personal data where you have granted us permission.

8. Opt-In/Out 

In some cases, such as email marketing, you are entitled to opt-in or opt-out of some kinds of data collection, use, or sharing. We will respect your choice. 

9. Data Subject Rights

You may exercise all or any of the following rights by sending us an email at support@cocoontech.com.au or writing to us at Cocoon Technologies Pty Ltd, Unit 1, 22 Lexington Drive Bella Vista NSW 2153 Australia.

  • (1) Right to access the data we collect;
  • (2) Right to copy or move the data;
  • (3) Right to the data;
  • (4) Right to restrict use of the data or withdraw your consent to future processing;
  • (5) Right to object to any automatic decision-making based upon your personal data; and
  • (6) right to lodge a complaint with a with a data protection authority in your region.

10. Do Not Track

We do not track, so we do not respond to “Do Not Track” signals sent by web browsers.

11. Data Retention

We retain the data as needed to provide you Services and/or to fulfil our business purposes. We will data within a reasonable time after the data is no longer necessary to fulfil the purposes for which it was collected. However, we may retain data if retention is reasonably necessary to perform our contractual and legal obligations, resolve disputes, and enforce this Policy.

12. Data Security

The security of your data is a matter of principle for us. Transmissions over the Internet or methods of electronic storage are never 100% secure or error-free. We take reasonable measures to protect your data from loss, unauthorized access, disclosure and alteration. For example, we use cryptographic technologies for data confidentiality, protection mechanisms to prevent attacks, and access control mechanisms to permit only authorized access to your personal data.

13. Children’s Privacy

Our Services are not directed to children as defined by applicable law. We do not intentionally or knowingly collect personal data from children, and we do not request children to submit any personal data to us.If we accidentally collect a child's personal data without verified prior consent from the child's parents, we will attempt to the data as soon as possible.

14. Changes

We reserve the right to change, add, or remove portions of this Policy at any time. If we make changes, we will post them and indicate the Policy’s new effective date on this page. When you access our websites or use our Services, you are consenting to and accepting the current version of this Policy. We encourage you to review this Policy from time to time to learn of any changes.

15. Contact Us

To contact us, send us an email at support@cocoontech.com.au or write to us at Cocoon Technologies Pty Ltd, Unit 1, 22 Lexington Drive Bella Vista NSW 2153. Australia.
Lasted date:11/11/2021